Whitelist Email Addresses: Thunderbird

18 Dec 2018

In a recent blog post we answered the question: Why Whitelist an Email Address?

TLDR; "If you expect to receive important emails from a trusted email address it is worth whitelisting the address to make sure that emails won't be accidentally blocked by an overzealous email client."

In this post we show you how to do it in Mozilla Thunderbird by selecting the correct address book settings and adding the email address as a contact in your address book...

1) First you need to select the correct address book settings. Login to Thunderbird and select the menu (hamburger) icon:

Mozilla Thunderbird Menu Icon


2) Select 'Options' from the drop-down menu:

Mozilla Thunderbird Options

3) Select 'Account Settings' from the nested drop-down menu:

Mozilla Thunderbird Account Settings


4) In the Account Settings window select 'Junk Settings':

Mozilla Thunderbird Junk Settings


5) In the Junk Settings window there is the option: "Do not mark mail as junk if the sender is in". Make sure that this is checked for 'Personal Address Book', then click 'OK'.

Mozilla Thunderbird Check Personal Address Book


6) Next you need to add the email address that you want to whitelist to your personal address book. Click the 'Address Book' button in the top menu:

Mozilla Thunderbird Address Book


7) In the Address Book Window select 'New Contact':

Mozilla Thunderbird Create New Contact


8) Add the email address that you want to whitelist to the new contact, making sure that 'Personal Address Book' is selected for the 'Add to' option. Here we have added monitor@downtimemonkey.com to make sure that we receive email alerts if one of the websites that we monitor goes down. Once added, click 'OK':

Mozilla Thunderbird Add Email Address To Contact


9) When the address has been successfully added you can see it in your list of contacts:

Mozilla Thunderbird Contact Added

All Posts

 Downtime Logs... All In One Place

 Timestamps On Downtime Alerts

 Stats At A Glance

 The Effects Of COVID-19 Lockdowns

 Lockdown Bugfixes & Midnight Coding

 Website Monitoring Prices Compared

 Greatly Reduced Server Loads

 Monitoring URLs With Query Strings

 New Year's Carbon Offsetting

 Keeping Your Web Host Honest

 New Pro Plans For EU Individuals

 New Downtime Alert Options

 New SMS Provider for the US

 Free & Pro Monitoring Compared

 New SCA-ready Payments System

 Global Website Monitoring

 Downtime Alerts: An Ideal Custom Setup

 Server Upgrade & IP Address Change

 Website Monitoring: Cheap vs Free

 Improvements & Bugfixes

 Website Content (Keyword) Monitoring

 Cheap Website Monitoring Pro Plans

 Spring Cleaning = Bug Fixing

 Bug Found & Fixed

 Server Upgrade Scheduled Completed

 Whitelist Email Addresses in cPanel

 Monitoring Software Awards

 Website Downtime Alerts To Slack

 Whitelist Email Addresses: Thunderbird

 Monitor Response Time

 Whitelist Email Addresses in Yahoo Mail

 How we improved accessibility by 42%

 Whitelist Email Addresses in Outlook

 Whitelist Email Addresses In Gmail

 Why Whitelist An Email Address?

 User Interface Improvements

 Free Email Support For All

 When is a website considered down

 Bulk import, edit and delete monitors

 Privacy, democracy & bureaucracy

 How Much Downtime is Acceptable?

 Feature: Custom Alert Times

 Server Upgrade Scheduled Completed

 Free Plan Upgraded to 60 Monitors

 New Feature: Rate Limit SMS Alerts

 How We Boosted Page Speed By 58%

 How To Reduce Website Downtime

 Making the Monkey

 How To Monitor A Website

 5 Tips for Website Internationalisation

 We're Live...

 Initial Development Completed